- OperatorNovatrix SRL
- Established2021
- PlatformSOFTSWISS
- Games1,500+ pokies, 100+ video poker, live dealers
Cashback starts at level 8 and grows with each higher level
For Ricky Casino from Australia, the weekly cashback benefit begins at level 8, called Galactic Pioneer. The starting rate is a 4% weekly cashback boost. It then increases as you move through the later levels, reaching 20% at level 20, Universe Conqueror.
The rate is attached to your current level, so the percentage changes when your level changes. You also need at least one deposit within the past 7 days to remain active in the rewards programme. That is an easy detail to overlook, especially if you usually take a break between gaming sessions.
| Level | Name | Weekly cashback |
|---|---|---|
| 8 | Galactic Pioneer | 4% |
| 9 | Orbital Seeker | 5% |
| 10 | Cosmic Wanderer | 6% |
| 11 | Astral Adventurer | 7% |
| 12 | Universal Wayfarer | 8% |
| 13 | Intergalactic Conqueror | 9% |
| 14 | Quasar Vanguard | 10% |
| 15 | Supernova Crusader | 11% |
| 16 | Cosmic Overlord | 12% |
| 17 | Nebula Emperor | 13% |
| 18 | Galactic Sovereign | 14% |
| 19 | Stellar Monarch | 15% |
| 20 | Universe Conqueror | 20% |
Check your cashback level
See which weekly rate applies to your current level and keep the 7-day deposit condition in mind.
Monthly cashback begins at level 13, with annual rewards at level 17
Weekly cashback is not the only reward attached to the upper levels. Monthly cashback begins at level 13, Intergalactic Conqueror. From there, monthly cashback continues through the higher levels, alongside the weekly benefit.
The published monthly figures include 1% of net loss at level 13 and 2% of net loss at level 18, Galactic Sovereign. The other levels in this range also carry monthly cashback as part of their listed benefits.
| Levels | Weekly cashback | Additional cashback |
|---|---|---|
| 13 | 9% | Monthly cashback; 1% net loss |
| 14 | 10% | Monthly cashback |
| 15 | 11% | Monthly cashback |
| 16 | 12% | Monthly cashback |
| 17 | 13% | Monthly and annual cashback |
| 18 | 14% | Monthly and annual cashback; 2% net loss |
| 19 | 15% | Monthly and annual cashback |
| 20 | 20% | Monthly and annual cashback |
Annual cashback is introduced at level 17, Nebula Emperor, and remains part of the benefits at levels 18, 19 and 20. In practical terms, the higher levels add more than a larger weekly percentage: they also bring monthly and annual cashback into the mix.
The 15x cashback wagering rule needs to be cleared first
Cashback comes with a 15x wagering requirement. In simple terms, multiply the cashback amount by 15 to see the wagering total attached to it. This is the main calculation to do before treating the cashback as ready for use.
- Start with the cashback amount
Use the amount shown for the cashback entry in your account.
- Multiply it by 15
For example, a hypothetical €100 cashback amount multiplied by 15 creates €1,500 in wagering.
- Keep the requirement in view while playing
Track the wagering attached to the cashback rather than assuming the amount is immediately available without conditions.
That example is just the arithmetic: €100 × 15 = €1,500. The same approach works with another amount in the currency shown in your account. The cashback schedule itself publishes its maximum-win bands in EUR and USD, so match the currency carefully when checking the figures.
Cashback is not a promise that losses will be recovered, and it does not remove the risk of gambling. Set a budget before you play and treat the reward as part of the promotion terms, not as money you are guaranteed to receive back.
Weekly loss bands set the maximum cashback win
The weekly cashback schedule uses loss ranges, and each range has a maximum win. The percentage linked to your level is therefore read alongside the applicable band. The figures below are published in EUR and USD, with separate amounts for each currency.
| Loss range | Maximum win |
|---|---|
| EUR 100-300 / USD 120-360 | EUR 100 / USD 120 |
| EUR 300-900 / USD 360-1000 | EUR 300 / USD 360 |
| EUR 900-3000 / USD 1000-3000 | EUR 900 / USD 1000 |
| EUR 3000-9000 / USD 3000-9000 | EUR 3000 / USD 3000 |
| EUR 9000-27000 / USD 9000-27000 | EUR 9000 / USD 9000 |
Here is a straightforward example. If the relevant weekly loss sits in the EUR 100-300 band, the maximum win shown in the table is EUR 100. In the USD column, a loss of USD 120-360 has a maximum win of USD 120.
The table’s maximum win applies to the weekly cashback schedule. Separately, the casino states that there is no cap on winnings. That distinction matters: the cashback ceiling is not presented as a general limit on every win.
- Identify your cashback level and its weekly percentage.
- Match the loss range to the correct EUR or USD row.
- Use the maximum-win figure as the ceiling for that weekly cashback range.
- Apply the 15x wagering requirement to the cashback amount.
- Keep your play within a budget you set in advance.
How to keep your cashback terms organised
The easiest way to manage cashback is to check the same few details each time. First, make sure you have made at least one deposit within the previous 7 days. Next, note your current level, the weekly rate attached to it and whether monthly or annual cashback applies.
- Confirm the active period
Work out whether you are looking at weekly, monthly or annual cashback.
- Match the rate to your level
Use the level table to identify the correct weekly percentage, from 4% at level 8 through to 20% at level 20.
- Check the loss band
Use the EUR or USD loss range that matches the figures shown for your cashback calculation.
- Calculate the wagering total
Multiply the cashback amount by 15 before assuming it is ready for withdrawal.
- Ask support when a term is unclear
Live chat is available 24 hours a day, 7 days a week. Email support and in-app messages are also available, with support in English, French and German.
You can also set deposit, loss and wager limits on a daily, weekly or monthly basis. A limit reduction applies immediately. An increase needs email confirmation and only takes effect after the previous limit of the same type expires.
Cashback can make the terms feel more complicated than a standard game session, but the order is manageable: level, rate, loss band, maximum win and 15x wagering. Take a minute to write those five points down before you begin, and the numbers are much easier to follow.
Ready to review the cashback conditions?
Check the rate for your level, the matching loss band and the wagering total before you play.
Cashback: your questions
At which level does weekly cashback begin?
Weekly cashback begins at level 8, Galactic Pioneer, with a 4% weekly cashback boost.
What is the highest weekly cashback rate?
The highest listed rate is 20% at level 20, Universe Conqueror.
What wagering requirement applies to cashback?
Cashback carries a 15x wagering requirement. Multiply the cashback amount by 15 to calculate the attached wagering total.
When does monthly cashback begin?
Monthly cashback begins at level 13, Intergalactic Conqueror. The listed monthly figure at that level is 1% of net loss.
When does annual cashback become available?
Annual cashback is introduced at level 17, Nebula Emperor, and continues through levels 18, 19 and 20.
What is the maximum win for the lowest listed weekly loss band?
For a loss of EUR 100-300 or USD 120-360, the maximum win is EUR 100 or USD 120 respectively.
How do I keep cashback eligibility active?
The rewards programme requires at least one deposit within the past 7 days. Live chat is available 24/7 if you need help checking the terms.
