Ricky Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your use of the Ricky Casino website, account services, games, promotions and related features. They form an agreement between you and the operator of Ricky Casino. If you do not agree with any part of these terms, you must not use the website or its services.

You should also read any game rules, promotional terms, privacy information, responsible gambling information and other notices published on the website. Those materials may contain rules that apply specifically to a product, game, payment method or promotion. If a specific rule conflicts with these general terms, the specific rule will normally apply to the relevant activity.

Ricky Casino may update these terms from time to time. Changes may be made to reflect legal requirements, changes to the website, new services, security needs or operational practices. The current version published on the website will apply from the stated effective date, or from publication where no date is shown. You should review the terms regularly. Continuing to use the website after an update means that you accept the revised terms.

Your responsibility

• Read and understand these terms before using the website.
• Use the website only for lawful purposes and in accordance with applicable Australian laws and regulations.
• Provide accurate, current and complete information when requested.
• Keep your account details and login credentials secure.
• Check that the services you use are available to you in your location.
• Keep records of your transactions and account activity where appropriate.

Access to the website may be unavailable in some locations or to certain people. Ricky Casino may restrict, suspend or withdraw access where required by law, where a risk is identified, or where these terms may have been breached.

2. Eligibility, accounts and verification

You must meet the minimum legal age and any other eligibility requirements that apply to online gambling in your location. You must not use Ricky Casino if gambling services are not lawful or available to you. It is your responsibility to check the laws that apply where you live and access the website.

Only one personal account may be created unless Ricky Casino expressly allows otherwise. An account must be registered in your own name and used only by you. You must not create an account for another person, allow another person to use your account, or transfer, sell or assign your account to someone else.

When registering or using an account, you may be asked to provide information such as your name, date of birth, residential details and payment information. Information must be truthful and kept up to date. Ricky Casino may ask for documents or other information to verify your identity, age, location, payment method or source of funds. Verification may also be required to protect the website and its users from fraud, money laundering or unauthorised activity.

You must keep your username, password and other security information confidential. Tell Ricky Casino promptly through the support channels displayed on the website if you believe that your account has been accessed without permission, your credentials have been compromised, or account information is incorrect. Activity carried out through your account may be treated as authorised unless you have reported a security issue.

Account review and suspension

Ricky Casino may review, suspend, close or restrict an account where information cannot be verified, where duplicate accounts are suspected, where unusual or fraudulent activity is detected, where responsible gambling concerns arise, or where the terms or applicable law may have been breached. An account may also be restricted for security, technical or operational reasons.

If an account is closed or restricted, you must not attempt to create or use another account to avoid the decision. Any remaining balance will be handled in accordance with applicable law, the circumstances of the review and any relevant payment or verification requirements. Ricky Casino may retain information where necessary for legal, regulatory, security or dispute-resolution purposes.

3. Deposits, wagers and withdrawals

You may deposit funds only using a payment method that belongs to you or that you are authorised to use. Payment methods and available currencies may vary. You should check the information displayed at the time of a transaction, including any applicable processing conditions, fees or restrictions. Ricky Casino may refuse, reverse or delay a transaction where this is required for verification, security or legal reasons.

Funds placed in your account must come from lawful sources. You must not use the website to deposit or move funds for another person, conceal the source of funds, or conduct transactions unrelated to ordinary account use. Payments may be subject to checks by payment providers and other service providers.

A wager is accepted only when it is recorded by Ricky Casino's systems. You should check that the details of a wager are correct before confirming it. Once accepted, a wager generally cannot be cancelled or changed except where the relevant game rules, technical processes or applicable law allow this. The result of a game or event will be determined using the information and systems applicable to that product.

Games may involve financial risk and outcomes may be uncertain. You should never wager more than you can afford to lose. Past results, displayed statistics or previous wins do not guarantee future outcomes. Technical interruptions, communication failures, pricing errors or other system issues may affect a transaction. Where an error occurs, Ricky Casino may correct or void the affected transaction in accordance with the relevant rules and applicable law.

Withdrawals and account balances

Withdrawal requests may be subject to identity, payment and account checks. Ricky Casino may require a withdrawal to be returned through an appropriate payment method in your name, or may use another method where required by operational or legal considerations. The available options, minimum or maximum amounts, processing conditions and any fees will be shown through the website where relevant and may change.

You are responsible for checking your account balance and transaction history and for notifying Ricky Casino of any apparent error as soon as reasonably possible. A balance may be adjusted if a transaction is duplicated, processed in error, affected by a technical fault, or connected with prohibited conduct. You remain responsible for any negative balance caused by a chargeback, payment reversal or other unauthorised transaction.

4. Promotions, responsible gambling and prohibited conduct

Promotions, bonuses, rewards and competitions may be offered from time to time. Each offer is subject to its own promotional terms, including eligibility, expiry, wagering, contribution, withdrawal or other conditions where applicable. You should read those terms before participating. If promotional terms are not accepted, you should not claim or use the relevant offer.

Unless the promotional terms state otherwise, offers are intended for one person, one account and one household. Ricky Casino may withhold, cancel or amend a promotion where there is misuse, manipulation, collusion, multiple-account activity, a technical error or a breach of the relevant terms. Promotional benefits may not be exchanged, sold or transferred.

Responsible gambling

Gambling should be an entertainment activity, not a way to make money or manage financial difficulties. Set a budget and time limit before you play, take regular breaks and avoid gambling when upset, tired or under the influence of alcohol or other substances. Never chase losses, borrow money to gamble or use funds needed for essential expenses.

Ricky Casino may provide tools and information to help you manage your play. Depending on availability, these may include deposit controls, activity information, time reminders, cooling-off options, self-exclusion or account closure. You can use the responsible gambling information and support channels displayed on the website to ask about available options.

If gambling is causing concern for you or someone close to you, stop playing and seek independent support. You may also contact an appropriate Australian gambling support service or health professional. Ricky Casino cannot provide financial, medical or psychological advice, but it will take responsible gambling requests seriously and may apply restrictions where appropriate.

Prohibited activities

• Using the website while under the minimum legal age or on behalf of a person who is underage.
• Providing false, misleading or incomplete information.
• Using another person's account or payment method without proper authorisation.
• Attempting to manipulate a game, promotion, payment process or website feature.
• Using automated tools, bots, scripts or software intended to interfere with normal website operation.
• Colluding with other users or engaging in fraud, money laundering, chargeback abuse or other unlawful conduct.
• Trying to bypass account restrictions, security controls, location checks or responsible gambling measures.
• Uploading harmful code or taking action that could disrupt, damage or overload the website.

5. Website use, privacy, liability and disputes

The website, its content, software, design, branding and related materials belong to Ricky Casino or its relevant providers and are protected by intellectual property laws. You may use the website for personal, lawful purposes only. You must not copy, reproduce, modify, distribute, publish, reverse engineer or commercially exploit website material unless permitted by law or authorised in writing.

The website may contain links to services operated by third parties. Those services may have separate terms and privacy practices. Ricky Casino does not control every third-party service and is not responsible for content, availability, security or transactions outside its control. You should review third-party information before using an external service.

Ricky Casino will handle personal information in accordance with its privacy information and applicable privacy laws. Information may be collected and used to provide services, process transactions, verify accounts, meet legal obligations, manage risk, prevent fraud, improve the website and communicate with you about your account. Further details about collection, use, disclosure, storage and access rights are provided in the Privacy Policy.

To the extent permitted by law, Ricky Casino does not guarantee that the website will always be available, uninterrupted, secure or free from errors. The website and its services may be changed, suspended or withdrawn without notice where reasonably necessary. Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.

To the extent permitted by law, Ricky Casino is not responsible for loss caused by events outside its reasonable control, including telecommunications failure, internet disruption, device problems, payment-provider issues, malicious activity, natural events or changes in law. You are responsible for having suitable equipment, connectivity and security measures when accessing the website.

Complaints and applicable law

If you have a question, transaction concern or complaint, review your account information and contact Ricky Casino through the support channels displayed on the website. Provide enough information for the matter to be investigated, such as the relevant account details, transaction information and a clear description of the issue. You should not share your password or other unnecessary security information.

Ricky Casino will review complaints fairly and may request further information. If a matter cannot be resolved directly, additional dispute or escalation options may be available under applicable law. These terms are governed by the laws that apply to the relevant service and jurisdiction, subject to any mandatory rights or protections available to Australian consumers.

If any provision of these terms is found to be invalid or unenforceable, it will be read down or removed to the extent necessary, without affecting the remaining provisions. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms, together with the documents referred to in them, represent the conditions for using Ricky Casino.